Mastering Loss Adjustment: Unveiling the Expertise of Australia's Chartered Adjusters

November 29, 2023 — by Steve Nance
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In the dynamic landscape of insurance, where the unpredictable is a constant, the role of loss adjusters takes centre stage. Today, we embark on a journey to unravel the intricacies of Australia's chartered loss adjusters, focusing on the esteemed Technical Assessing—a stalwart that has weathered the industry for over three decades.

The Essence of Loss Adjustment Services

Understanding the Crucial Role

Loss adjusting services emerge as the unsung heroes in the realm of insurance. They navigate the complexities of claims, ensuring equitable and accurate resolutions that benefit all stakeholders.

Chartered Loss Adjusting: A Benchmark of Excellence

In the realm of loss adjusting, being chartered is synonymous with excellence. Technical Assessing proudly wears this badge, consistently upholding the highest standards of professionalism and expertise. But what truly sets them apart from the rest?

Our People, Our Pride

A Talent-Driven Paradigm

In an industry where talent is the ultimate differentiator, Technical Assessing takes immense pride in being chosen by its people first. The company's commitment to excellence not only attracts but retains some of the industry's brightest minds.

Beyond Skillsets: The Human Element

At Technical Assessing, the emphasis is not merely on skillsets but on the individuals themselves. Acknowledging that anyone can do a job, the company focuses on fostering an environment where the best and brightest come together to produce exceptional results.

The Uneven Distribution of Talent

Recognising that talent is unevenly distributed in the industry, Technical Assessing positions itself as a beacon, drawing in the most skilled and passionate professionals. This philosophy underlines the company's dedication to maintaining the highest quality in every aspect of its operations.

Skytech: Elevating Assessments with Drones

Precision from Above

Enter Skytech, the specialised UAV (Unmanned Aerial Vehicles) division of Technical Assessing. In this context, drones are not just gadgets; they represent a revolutionary leap in accuracy, accountability, and accessibility during claims assessment.

Disturbance-Free Claims Scenes

With their superior imaging and footage capabilities, drones offer a unique advantage—they capture the essence of claims scenes without any disturbance. This innovation proves invaluable, especially in situations where the scene is risky or challenging to access.

Direct Access to Drone Operators

Beyond the technological marvel, Skytech brings a personal touch. It is the only in-house drone division among loss adjusters in Australia, ensuring clients have direct contact with operators deeply embedded in the insurance industry. This connection guarantees a nuanced understanding of claims adjusting.

The Legacy of Technical Assessing

Three Decades of Dedication

For over 30 years, Technical Assessing has been a cornerstone in the industry, providing clients with a unique and unparalleled loss-adjusting service. The longevity of its presence underscores the trust and reliability the company has built over the years.

Solution-Focused Approach

Technical Assessing's commitment to professionalism goes beyond rhetoric, reflecting a solution-focused approach. Particularly adept at resolving complex, technical, and large losses, the company has earned its stripes as a key provider in the industry.

National Presence, International Recognition

Australia's Largest Independent Loss Adjuster

Established in 1986, Technical Assessing has grown organically to become Australia's largest national, independent, locally-owned loss adjuster. The company's journey is a testament to its unwavering commitment to independence and excellence.

Global Reach

While rooted in Australia, Technical Assessing's expertise transcends borders. With clients spanning Australia, New Zealand, the USA, the UK, Europe, the Pacific Islands, and Asia, the company has established itself as a go-to for both local and international clients facing large and complex losses.

Corporate Structure & Governance

A Network That Serves

A well-structured corporate setup facilitates Technical Assessing's expansive reach. The Technical Assessing Group comprises the holding company, Technical Assessing Holdings Pty Ltd, and area-specific subsidiaries strategically positioned across major cities.

Evolution in Leadership

In 2020, a significant milestone marked Technical Assessing's journey. The company underwent a buyout by its executive management, led by the visionary Managing Director, David Cambridge. This change in ownership brought a renewed focus on stability and growth.

Employee Share Scheme

In 2022, recognising the pivotal role of its staff, Technical Assessing introduced an employee share ownership plan (ESOP). This initiative aims to reward loyalty and ensure a stable and motivated workforce—a crucial aspect of the company's success.

Community Commitment

Beyond Adjusting Losses

Technical Assessing is not just a corporate entity; it's a community partner. The company actively contributes to society by partnering with select charities fostering relationships beyond the scope of insurance.

Impactful Alliances

The commitment to making a positive difference is evident in Technical Assessing's partnerships with organisations such as the Humpty Dumpty Foundation, National Breast Cancer Foundation, Sir David Martin Foundation, World Vision, CFA (VIC), Black Dog Institute, and Destiny Rescue.

Conclusion

Mastering loss adjusting is not just a skill; it's an art, and Technical Assessing has perfected it over the years. Their commitment to excellence, innovative approaches like Skytech, and dedication to community upliftment make them an industry leader—a name synonymous with trust, expertise, and reliability.

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